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Privacy Policy

Integrative Wholistic Diagnostics, Inc.

1. INTRODUCTION

(a) Website Owner. Integrative Wholistic Diagnostics, Inc. is the owner of this website. Integrative Wholistic Diagnostics, Inc. can be contacted by phone at 317-407-1903, or by e-mail at elizabeth.inman@iwd-diagnostics.com. This online privacy policy discloses Integrative Wholistic Diagnostics, Inc. information practices for this iwd-diagnostics.com Website, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.

(b) Integrative Wholistic Diagnostics, Inc. collects certain information from iwd-diagnostics.com Website visitors. This includes, but is not limited to, the home server domain name, e-mail address, type of computer and web browser, what pages visitor accessed, and limited information about search requests. This information is used to solve technical problems and to calculate overall usage statistics.

(c) Website Transactions. At times, Integrative Wholistic Diagnostics, Inc. will need personal information regarding a customer or a prospect. For example, to process an order or provide a subscription, Integrative Wholistic Diagnostics, Inc. may need to know a customer’s name, mailing address, e-mail address and credit card details. It is our intent to inform you before Integrative Wholistic Diagnostics, Inc. collects personal information, such as user’s name and/or address on the Internet.

2. PERSONAL INFORMATION THAT MAY BE COLLECTED

(a) Identifying Information. In order to make a purchase Integrative Wholistic Diagnostics, Inc. will request a user to provide certain personal identifying information, which may include: legal name, postal address, e-mail address, password, daytime telephone number, method of payment, and, if applicable, credit card number. Integrative Wholistic Diagnostics, Inc. may request additional information necessary to establish and maintain customer’s account.

(b) Service Quality Monitoring. Some website transactions may require a customer to telephone Integrative Wholistic Diagnostics, Inc., or Integrative Wholistic Diagnostics, Inc. to call the customer. Integrative Wholistic Diagnostics, Inc. will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customer should be aware that it is Integrative Wholistic Diagnostics, Inc. practice to monitor, and in some cases, record such calls for staff training or quality assurance purposes.

(c) Information from Children. Integrative Wholistic Diagnostics, Inc. does not sell products for purchase by children, and will not collect or post information from a child under the age of 18 without the involvement of a parent or guardian. Integrative Wholistic Diagnostics, Inc. will notify the child’s parent or guardian at the e-mail address provided by the prospective customer, alerting the parent or guardian to the child’s use of the Website and providing instructions as to how the parent or guardian can delete the child’s registration from the Website. Integrative Wholistic Diagnostics, Inc. does not use personally identifying information collected from children for marketing or promotional purposes, and does not disclose such information to any third party for any purpose whatsoever.

(d) Lost or Stolen Information. If a customer’s credit card and/or password is lost or stolen, the customer should promptly notify Integrative Wholistic Diagnostics, Inc. in order to enable Integrative Wholistic Diagnostics, Inc. to cancel the lost or stolen information and to update its records with a changed credit card and/or password.

(e) Chat Rooms, Forums and Bulletin Boards. If customer participates in an Integrative Wholistic Diagnostics, Inc. chat room, discussion forum, or posts messages to an Integrative Wholistic Diagnostics, Inc. bulletin board, customer should be aware that the information disclosed and shared will be broadly available to other persons, both inside of and/or outside Integrative Wholistic Diagnostics, Inc., who have access to that chat room, forum or bulletin board. Some individual Integrative Wholistic Diagnostics, Inc. chat rooms, forums or bulletin boards have additional rules and conditions regarding participation. Also, participant’s expressed opinion is his or her own and should not be considered as reflecting the opinion of Integrative Wholistic Diagnostics, Inc.

(f) Links to Other Websites. Integrative Wholistic Diagnostics, Inc. Website may contain links to other websites. Integrative Wholistic Diagnostics, Inc. is not responsible for the privacy practices or the content of those other websites.

3. USES MADE OF THE INFORMATION

(a) Limited Uses Identified. Without customer’s prior consent, Integrative Wholistic Diagnostics, Inc. will not use your personal identifiable information for any purpose other than that for which it is submitted. Integrative Wholistic Diagnostics, Inc. uses personal identifiable information for statistical analysis of customer’s behavior, for product development, for content improvement, to customize the content and layout of Integrative Wholistic Diagnostics, Inc. Website; for internal company reviews, to reply to inquiries, to handle complaints, to provide operational notices and in program record-keeping. Integrative Wholistic Diagnostics, Inc. also processes billing and business requests related to Integrative Wholistic Diagnostics, Inc. Website participation.

(b) Marketing Uses. The information you provide to the Integrative Wholistic Diagnostics, Inc. Website may also be collected, used, analyzed and/or processed by Integrative Wholistic Diagnostics, Inc., or selected third parties on Integrative Wholistic Diagnostics, Inc. behalf, for marketing and other business purposes.

(c) Stored Information Uses. Integrative Wholistic Diagnostics, Inc. stores and retains the information provided by customer OR the information entered on the Integrative Wholistic Diagnostics, Inc. Website. This information is used to compile a customer’s purchase history in order to enable Integrative Wholistic Diagnostics, Inc. to recommend products, services, or special offers that would be of interest to a customer.

(d) Online Advertising. Some companies that help Integrative Wholistic Diagnostics, Inc. deliver interactive on-line advertising, such as banner ads, may collect and use information about Integrative Wholistic Diagnostics, Inc. customers to help Integrative Wholistic Diagnostics, Inc. better understand the types of advertising or promotions that are most appealing to Integrative Wholistic Diagnostics, Inc. customers. After it is collected the information is aggregated so it is not identifiable to a specific individual.

4. DISCLOSURE OF THE INFORMATION

(a) Mergers and Acquisitions. Circumstances may arise where for business reasons, Integrative Wholistic Diagnostics, Inc. decides to sell, buy, merge or otherwise reorganize its businesses in the United States or some other country. Such a transaction may involve the disclosure of personal identifying information to prospective or actual purchasers, and/or receiving such information from sellers. It is Integrative Wholistic Diagnostics, Inc. practice to seek appropriate protection for information in these types of transactions.

(b) Development. For the purpose of developing and expanding its business, Integrative Wholistic Diagnostics, Inc. may share, rent, sell or buy business assets. In such transactions, customer information is generally one of the transferred business assets. Also, in the event Integrative Wholistic Diagnostics, Inc. is acquired, customer information will be one of the transferred assets.

(c) Agents. Integrative Wholistic Diagnostics, Inc. employs or engages other companies and individuals to perform business functions on behalf of Integrative Wholistic Diagnostics, Inc. These persons are provided with personal identifying information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services.

(d) Affiliated Businesses. Integrative Wholistic Diagnostics, Inc. works closely with affiliated businesses operating website stores, providing services or selling products on each other’s websites. These businesses identify themselves to customers. Customer information related to a transaction with an affiliated business is shared with that affiliated business.

(e) Marketing Analysis by Third Parties. Integrative Wholistic Diagnostics, Inc. reserves the right to disclose to third party’s personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.

(f) Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.

5. USE OF COMPUTER TRACKING TECHNOLOGIES

(a) No Tracking of Personal Information. Integrative Wholistic Diagnostics, Inc. Website(s) are not set up to track, collect or distribute personal information not entered by visitors. Through website access logs Integrative Wholistic Diagnostics, Inc. does collect clickstream data and HTTP protocol elements, which generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff for research and development, user analysis and business decision making, all of which provides better services to the public. The statistics garnered, which contain no personal information and cannot be used to gather such information, may also be provided to third parties.

(b) Use of Cookies. Integrative Wholistic Diagnostics, Inc. or its third party vendors, collects non-identifiable and personal information through the use of various technologies, including “cookies.” A cookie is an alphanumeric identifier that a website can transfer to customer’s hard drive through customer’s browser. The cookie is then stored on customer’s computer as an anonymous tag that identifies the customer’s computer, but not the customer. Cookies may be sent by Integrative Wholistic Diagnostics, Inc. or its third party vendors. Customer can set its browser to notify customer before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customer may also set its browser to turn off cookies; however, some websites may not then work properly.

(c) Use of Web Beacon Technologies. Integrative Wholistic Diagnostics, Inc. may also use web beacon or other technologies to better tailor its Website(s) to provide better customer service. If these technologies are in use, when a visitor accesses these pages of the Website, a nonidentifiable notice of that visit is generated which may be processed by Integrative Wholistic Diagnostics, Inc. or by its suppliers. Web beacons usually work in conjunction with cookies. If customer does not want cookie information to be associated with customer’s visits to these pages, customer can set its browser to turn off cookies; however, Web beacon and other technologies will still detect visits to these pages, but the notices they generate cannot be associated with other nonidentifiable cookie information and are disregarded.

(d) Collection of Non-Identifiable Information. Integrative Wholistic Diagnostics, Inc. may collect non- identifiable information from user visits to the Integrative Wholistic Diagnostics, Inc. Website(s) in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors, measuring visitor activity on Integrative Wholistic Diagnostics, Inc. Website(s), Website and system administration, user analysis, and business decision making. Such information is sometimes known as “clickstream data.” Integrative Wholistic Diagnostics, Inc. or its contractors may use this data to analyze trends and statistics.

(e) Collection of Personal Information. Integrative Wholistic Diagnostics, Inc. collects personal identifying information from customer during a transaction. Integrative Wholistic Diagnostics, Inc. may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help Integrative Wholistic Diagnostics, Inc. understand trends and patterns. This information is not reviewed at an individual level.

6. INFORMATION SECURITY

(a) Commitment to Online Security. Integrative Wholistic Diagnostics, Inc. employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints.

(b) No Liability for Acts of Third Parties. Integrative Wholistic Diagnostics, Inc. will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, Integrative Wholistic Diagnostics, Inc. shall not be liable for unauthorized disclosure of personal information due to no fault of Integrative Wholistic Diagnostics, Inc. including, but not limited to, errors in transmission and unauthorized acts of Integrative Wholistic Diagnostics, Inc. staff and/or third parties.

7. PRIVACY POLICY CHANGES AND OPT-OUT RIGHTS

(a) Changes to Privacy Policy. Integrative Wholistic Diagnostics, Inc. reserves the right to change OR update its privacy policy statement at any time. A notice of such change OR notice of any material change will be posted on the Integrative Wholistic Diagnostics, Inc. Website.

(b) Opt-Out Right. Customer and/or prospective customer has the right at any time to cease permitting personal information to be collected, used or disclosed by Integrative Wholistic Diagnostics, Inc. and/or by any third parties with whom Integrative Wholistic Diagnostics, Inc. has shared and/or transferred such personal information. Right of cancellation may be exercised by contacting Integrative Wholistic Diagnostics, Inc. via e-mail. After processing the cancellation, Integrative Wholistic Diagnostics, Inc. will delete customer or prospective customer's personal information from its data base.

8. ACCOUNTABILITY

(a) Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about Integrative Wholistic Diagnostics, Inc. compliance with this privacy policy, you may contact Integrative Wholistic Diagnostics, Inc. by e-mail.

(b) Terms of Use. If customer chooses to enter into a purchase order OR to subscribe to Integrative Wholistic Diagnostics, Inc. services, customer’s action is hereby deemed acceptance of Integrative Wholistic Diagnostics, Inc. practices described in this policy statement. Any dispute over privacy between customer and Integrative Wholistic Diagnostics, Inc. is subject to the provisions of this notice and to Integrative Wholistic Diagnostics, Inc. Terms of Use Agreement which is hereby incorporated herein and which can be read on our Website.